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Our
customizable hardware maintenance and support packages cover a
broad spectrum of vendors, including IBM, Hewlett-Packard, Compaq,
Fujitsu, Cisco, DIGITAL, and over 1,000 others. We also offer
warranty enhancement packages, business critical services,
installation and relocation services, self-maintenance programs,
and computer asset recovery services.
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Warranty Enhancements
Get off to the right start with your CompuBiz-iLink Professional
systems! Choose a service package from the CompuBiz-iLink
Professional Priority Service Plan that covers all the hardware
and software support you need for your newly purchased systems and
all their components -- or enhance your warranty coverage on an "a
lacarte" basis with our Supplemental Services.
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Business Critical Services
If you have zero tolerance for downtime, you'll want to protect
your business with our customized premium hardware and software
support programs for multivendor systems.
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Hardware Maintenance
Services are packaged slightly differently in the
Americas, Asia/Pacific, and
Europe.
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On-Site Hardware Support gives you on-site remedial hardware
maintenance with a choice of iCOMPUBIZTservice, with a committed
response time, continuous problem-solving effort, and coverage up
to 24x7; or Basic Service, with normal business-hour coverage and
typical next-day service. On-Site Hardware Repair covers
multivendor desktop systems, terminals, and peripherals.
Economical On-Site Desktop Support gives you a choice of readily
affordable contract services for maintenance of personal
computers, terminals, printers, and modems.
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Installation Services
We offer comprehensive installation and deinstallation of
multivendor hardware and software, plus complete relocation
services.
